How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
When I received this lil guy, he was wrapped up and vacuum sealed within a plastic prison with a look of pure fear on his face. After releasing him from his tiny prison, our lil guy INSTANTLY inflated into the happy blob that you see in the picture. Hes extremely soft and my fiance has made him her buddy for binge-watching Netflix. Would totally recommend 👍
Worth every penny. The seal is so cute and squishy. It is one of those "mochi" feeling plush toys. I bought this as a present and will definitely order more from this store. Arrived in a cute pink package too! 10/10!
This is the cutest thing. I bought this for myself for my 21st birthday cause corona virus has me doing some crazy stuff. I do not regret buying this big guy he is so soft I use him as an arm rest sometimes, I don’t really use him as a head pillow cause he is a bit too large for that.
Very fast shipping. Cuddly came to me within 2 weeks, good price, great contact with the store. Plush toy is very soft and delicate, quite well made, I think it is perfect for a gift or for anyone. I really recommend it :) .
It's so soft and fluffy. It's totally worth the money you pay. I fell in love with it as soon as I opened the package. His name is Kissy)) He is super soft and cuddly which is awesome.
Absolutely adorable seal. I’m very happy that I got it! Color may vary from lightish grey white or the color in the picture. I don’t mind because they are the same thing and it’s so cute. So squishy and soft!
SO CUTE and SO SOFT! Arrived a bit earlier than it said it would which is awesome. I’m excited to give this to my friend. She’s gonna love it.
This chubby blob seal pillow is sooooo cute and very soft touch. As good as the pictures!Wanna order a bigger one!
His face is a little messed up but I think that adds to the charm. Would buy again :)
Great Seal! Very funny! Executed very high quality, pleasant material, just super!
Best thing ever. Took a few days to fully inflate, but the pictures are great to size. He’s adorable and his name is Felipe. :) highly suggest!
Product was okay. Face was a bit smudged as shown in other reviews. I couldn't locate size dimensions when ordering and though a medium might be big enough for my cat but smaller than a standard pillow; I guessed wrong. The medium size, despite price difference, is smaller than a standard throw pillow.
The plush toy is really cute! The 60 centimeter variant is probably the best! Super fluffy super cute!
Very nice and soft. Cute, soft, and kids love then!
My boyfriend loves seals so when I saw this I just had to get it for him! It’s very soft, fluffy and squishable. However, based off the pictures I thought it was going to be a little bigger. Boyfriend still loves it though! He uses it as a travel pillow! Ha!
I don't know how they do it... This cutie is the softest, most snugglable, cuddly stuffed animal ever. My children love them.
The nose is too small, and in general the toy is good and pleasant
The price of this item is a bit inflated... but I do love it. Plush seal is very soft and squishy... although I'd have preferred more stuffing. Overall I'm satisfied with my purchase.
My daughter loved it. She has quite the collection and she was very pleased with this seal!
My daughter loves it. So soft and the animals are all cute. It came on time and had no problem.
This is too cute. Big enough for a pillow but wish I ordered the bigger one. My son will love this sea lion.
I got the wrong size. It’s smaller than what I ordered. Still cute though. now the favurite family pillow
This Seal is beautiful! It is comfortable to hug & to touch and well made. 10/10, recommend <3 Love it!
It’s very cute. Really soft and looks just like the picture! Also the shipping to The Netherlands was really fast!
I got mine just in time for my birthday. I love it. Totally recommend. I took de 60 cm one and its very big and soft.