How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Arrived quickly, packed OK. The gloves are large enough and will fit even on a large hand.
Great gloves to reduce shedding hair of your dog. Totally recommend.
Generally liked it. Very thin glove with glued and sewn rubber brush. There's some Velcro down there.
The appearance of the touch is great product, no excess smell, very high quality Velcro, even on a small hand holds well on the wrist, today we will try on the cat and necessarily supplement the review
The product corresponds to the declared. Shoots, of course, not like in advertising "carpet". I think it depends on the animal's hair dropping. The kitten didn't hate it, so all is fine.
will try it out today :) thanks for the shipment!
High quality rubber and actually helps during the shedding season.
I love this... arrived in really good condition! No defects! Thanks!
I can't believe the amount of hair it gets, but these have been nice since they do get a fair amount and both dogs love the rub down.
I am thrilled that I purchased these gloves. The only issue -- I am not sure whether to call it an issue, but so much hair is on the gloves I am still trying to find a way to get the hair off quickly so I can get back to deshedding.
Better, than I thought!
They work fairly well, not the best for curly under hair though. I do suggest you do it outside as although the gloves collect some of the hair, some of it goes flying.
They do get a lot of hair out though and my dogs/ shepherd's love them, even my boy who doesn't like to sit still to get brushed.
Beautiful product. High quality material! My cat chewed on it, but didn't ruin the glove.
Quick delivery and nice quality.
Great deal when you have a few fluffy cats at home. Lifesaver on winter.