How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I've shopped so many different breed specific websites trying to find the perfect comfort-harnesses for my mid-sized dachshunds. They are bigger than miniatures but smaller than standards. The thing about dachshunds is their chest is larger than the typical small breed, and it is so important to protect their backs from injury. This harness looks EXACTLY like the ones sold on dachshund specific websites, but for nearly 1/3 the price. I get lots of compliments for how cute they look and the fit is perfect. Not a single rash or chafing on either of my pups, even after miles long hikes. My little girl pup has sensitive skin with some dilute alopecia in her armpits (hairless patches), and she has never shown any signs of irritation from this harness. It fits loosely enough to wear over a sweater in the winter while still being breathable in the summer, but still snug and secure - no wiggle room to escape.
I am a dog trainer with a 12-week old Norwich Terrier. Small yes, but being a terrier, quite chesty. Being a dog trainer myself, I do not use vests to walk or train my dog. However, my little guy needed a vest to wear in his car seat that has two restraint straps. I can't speak highly enough about the quality and fit of these vests. So much so I ordered two more in larger sizes as he grew. SO many compliments on this stylish vest, people ask where I got it from, and I'm proud to tell them. It is SO well made, and easy to use, my little guy just lifts each foot on his own to step into it. What could be better? Best vest out there in my opinion.
Third time purchasing this harness. Originally I was looking for something on the cheaper side because my pup is growing quickly and I knew it wouldn't be used long, but needed it to help with leash training. I didn't expect much but I've been pretty pleased. Definitely helps control my energetic APBT while on her leash, hasn't started to rip or come apart anywhere and looks great on her. She doesn't seem to mind it, and would have no problem letting you know if she did lol, so I assume it's comfortable for her too. Good product at a good price, recommended.
Love this harness! At least I think my dog does ... I will definitely be buying this again when he grows out of his large, if he does. Frenchies have sensitive backs!! For anyone who has a frenchie, dachshund, or other breed prone to back problems, this would be a great harness for them! And it is NOT recommended to walk dogs like this on collars! So get them a harness, preferably this one! Their backs will thank you for it :)
This is the right harness for my 4 month old pug. The buckle is on top interlaced with the strap, so there is no worries about the buckle coming off when my dog tugs or pulls during walks. I had a harness with tiny buckles on both sides of my pup's chest, but the buckle often came loose during brief walks and I was afraid my pup might run off. The material is soft and flexible too. I'm not sure if it's water-proof though. Anyway, I'm not worried about the harness coming off my pup and got to enjoy the walking.
My Jack Russel is a hyper little escape artist!! I have tried so many harnesses and he always finds a way out! It’s been very frustrating. Until now! This harness is amazing!!!!!! He can’t back out of it and he is very comfortable. It’s tight enough that it's comfortable for him but also snug enough that he can’t get out. Plus, it’s super cute on him. Very happy customer. Wish I had found this harness years ago!!!
Easy to put on. SOOOO easy to put on. Comfortable for the pup. We have a 14 pound Westie mix. Doesn't interfere with his walking and running. The leash doesn't get tangled up. Excellent product and well worth the price which was quite reasonable.
Perfect!! our little guy is 2.25lbs. I was looking for something he couldn't back out of and escape. And this one works great
This harness works pretty well on my dog (who resists other types of harnesses). Easy to get on and take off.
Although I made the mistake of purchasing a harness a bit too small, it is a nice product.
My one year old Shih Tzu could escape every harness I put on him until this one. I highly recommend it
These harnesses are light but not flimsy and they are super comfortable for our dogs to wear.
Finally, I finally found one that fits. Plus this is the best one I've tried. It's made very well, it's comfortable for my Chi, and he gets excited to put it on.
Absolutely love the style, fit, security, and light but strong material the harnesses are made of.
We love this harness! It's the third one we've tried for our new pup, Disco.
It’s a bit hard to clean, but really, I don’t have any more complaints. Definitely do recommend.
I've bought a lot of dog harnesses over the years. This is my new favorite.
Fast delivery. Exactly as described.
Nice material,very comfortable,my dog loves it!
This is a nice harness.
Beautifully made
This is a beautiful harness.