How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
What a great idea! I had the kind that came with a little gel pouch and it leaked on the front of my dash creating a permanent blemish. I love the concept; my car always smelled fresh and clean. I wanted something that would be safe and also to cover up the marks. I found these! I can use my own essential oils - even better! I create my own scent and it's both safe and natural. Just put a few drops of your desired oil onto the pads. I put the oil on both sides of the pad. Place the pad inside the little container - snap it shut and clip onto your air vent.
These are really good quality but smaller than you’d imagine. They have a really good weight to them and the clip with the rubber is strong and doesn’t scratch the vent blades. I love the designs too. I love that they give you a lot of felt discs, it’ll be a while before I use them all. I wish it would open just a little bit more so you can easily drop the oils on the pads. I don’t know how much I put on them so I worried it would leak. I would definitely buy these again.
Really neat idea, just requires finding quality oils and you have a nice (closer to) natural car scent scheme. I believe it is hard to find truly trustworthy essential oils that aren't just chemical representations of scents. That's no fault of this product, but this product is only good (for me) if you can find trustworthy yet powerful oils.
I didn't read the description well, so I thought these would be bigger. Aside from that, they work great, it's awesome that you can change the felt pad (and it came with a lot of felt pads) to easily change what scent you are using. Will def buy again if I need more for other car's and vents in my house.
Great quality product, has good weight and the pattern is awesome. It took a bit for me to realize they are not scented, but not a problem. They should offer oils to purchase with it. I think it will go well. I love this product & for a great price!!
Ordered them a few days ago and already received them, shipping and delivery is fast, love the black finish, plenty of pads to change up the color, fits and sits in the vents well, no rattle or slipping off (but I've only had them a few hours)...now I just have to find some good essential oil that doesn't stink
These are beautiful and look great in the car. The scents don't really last long so I would suggest leaving small bottles of the essential oils in the car to make it easier to refill the pads. I have to refill about every 3-4 days for the scent to be fresh.